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Privacy Policy

Welcome to Ralomart, a brand operated by Ralotech Solutions Private Limited. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website.

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1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our site.

  • Cookies: Small files stored on your device to enhance your user experience and track website usage.

 
2. How We Use Your Information

The information we collect is used to:

  • Process your orders and deliver products or services.

  • Communicate with you regarding your purchases or inquiries.

  • Improve our website and enhance your shopping experience.

  • Send updates, promotional offers, and newsletters (if opted in).

  • Ensure compliance with applicable laws and regulations.

 
3. Sharing of Information

We respect your privacy and will not sell or rent your personal data. However, we may share your information with trusted third parties, including:

  • Payment Gateways: To process transactions securely.

  • Shipping Partners: To deliver your products.

  • Service Providers: For website analytics, email marketing, or customer support.

All third parties are obligated to protect your data and use it solely for the purposes outlined in this policy.

 
4. Data Protection and Security

We implement strict security measures to safeguard your data:

  • Encryption of sensitive information (e.g., payment details).

  • Regular monitoring for vulnerabilities and cyber threats.

  • Restricted access to your personal data within our organization.

Despite our best efforts, no system is 100% secure. We encourage you to take precautions, such as keeping your account credentials confidential.

 
5. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at care@ralomart.com or sales@ralotech.com.

 
6. Cookies Policy

We use cookies to:

  • Enhance website performance and functionality.

  • Track user behavior for analytics purposes.

  • Provide a personalized shopping experience.

You can disable cookies through your browser settings, though some website features may not function optimally without them.

 
7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any personal information.

 
8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the "Last Updated" date noted at the top.

 
9. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, feel free to contact us:

We are here to address your concerns promptly and transparently.

Ralotech Solutions Private Limited values your trust and is dedicated to safeguarding your privacy. Thank you for choosing Ralomart!

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