top of page

Shipping Policy

Welcome to Ralomart, a brand owned and operated by Ralotech Solutions Private Limited. We are committed to delivering your products in a timely and efficient manner. Please read our shipping policy to understand the terms and processes for product delivery.

 
1. Shipping of Physical Products

  • Processing Time: Physical products will be shipped within 3-4 business days after payment confirmation or receipt of a verified purchase order.

  • Delivery Timeline: Delivery times vary depending on the destination and shipping method selected at checkout.

  • Shipping Charges: Any applicable shipping charges will be displayed during the checkout process.

  • Order Tracking: Once your order is shipped, you will receive a tracking number via email for real-time updates.

 
2. Shipping of Digital Products

  • No Physical Shipping Required: Digital products, including software and business items, do not require shipping.

  • Delivery Timeline: Product details and download instructions will be sent to the registered email address within 24 hours of purchase.

  • Email Confirmation: Ensure that your email address is entered correctly at checkout to avoid delays in receiving your digital products.

 
3. Important Notes

  • Address Accuracy: Please provide a complete and accurate shipping address to prevent delays or delivery failures.

  • Undeliverable Orders: If a shipment is returned due to an incorrect address or failure to accept delivery, the customer will be responsible for any additional shipping charges.

  • Delivery Delays: While we strive for timely deliveries, unforeseen circumstances like weather, customs delays, or carrier issues may cause delays.

 
4. International Shipping

  • Ralomart currently ships physical products within specified regions only. For inquiries regarding international shipping, please contact us at care@ralomart.com or sales@ralotech.com.

 
5. Contact Us

For any questions or concerns related to shipping, feel free to reach out to us at:

We are here to assist you and ensure a smooth delivery experience.

bottom of page